Riders are Plumbers

Contrary to popular belief delivering meals is not an easy job. Delivering meals with an app like Uber Eats or Deliveroo is even harder. Because of the complexity of app-based meal delivery it’s impossible to use ai to replace worker agency without destroying existing business (like uber eats is doing in 2025-2026).

There are many things that you can automate with ai, but delivering food ain’t one of ‘m.

Just like plumbers, app-based meal delivery workers are specialists. Trying to use agentic ai reasoning models to replace riders is only something uber-fools would attempt.

References

https://www.nl.goridergo.com/blog/delivery-is-moeilijk

https://www.oaktreecapital.com/insights/memo/is-it-a-bubble

https://openai.com/index/uber-enables-outstanding-experiences/