Since the Uber Eats OpenAi partnership:
- bonus denials by ai agents started
- hallucinated ai communication
- unreachable support for customers + riders + restaurants
- random automated ai responses
- unpaid salaries
- unexplained ai firing people
- having to use the national legal system to get proper fair treatment
- even bigger uber eats bureaucracy through ai (its impossible to reason with ai agents, they are much smarter and know more: information assymetry)
- randomness in everything
- false accusations of account sharing
- instead of solving real problems: just feed everything you to the ai: making everything worse exponentially
- real time id check mayhem
- longer waiting times for customers
- longer waiting times for restaurants (waiting for a rider)
- less available riders
- less tips
- more complaints about riders by customers
- even worse driver app (e.g. battery life)
- we get paid less
- we do less orders per hrs
- we drive more kilometers (but less orders because more waiting and more forced routing)
- auto accept (riders cant solve problems, cant work effectively or efficiently)
- extreme bureaucracy (everything has to be permited by an ai system).
We are fighting against Uber EATS to do our jobs but the app and the uber platform make it impossible. It actively works to make our jobs harder to do.
Since the introduction of openai agents at uber the platform feels like it is sabotaging us riders, restaurants and especially customers.
Uber Plus Subscription to get a faster delivery: the platform doesn’t prioritize paying customers.
