uber is using ai to manipulate and deny bonus payments and hide behind thick layers of ai bureaucracy to discourage any correction of payments.
sometimes the ai just makes things up to deny payment and then we have to go through uber bureaucracy for our salaries.
However the ai is so good at hiding and obfuscating trails that it is hard to get our salaries paid, even if we know where we need to be. One of the first changes was to make stats invisible to drivers and turning off screenshots!) The advanced ai models are smarter and know more.
References
https://www.theguardian.com/technology/2025/nov/19/uber-lawsuit-ai-driven-pay-systems