Miserable AI Pilot at UberEATS in Amsterdam & Rotterdam 2025

update (october 10): the disastrous ai implementation at ubereats is leading to formal/juidiciary complaints about ai use generally. Ai is not the problem: the problem is UberEATS’ reckless implementation of ai. UberEATS started an ai pilot project powered by openai in the summer of 2025. It has resulted in a horrible and miserable experience for […]