Ordering food on uber eats takes an incredibly long time since the ai changes, so existing customers have started to order less. off course you have clowns at uber who think customers dont care as much for timely delivery times: fukin r*etards.
It takes a while before customers understand and realize that long waiting times are not an accident (it takes a year for customers to change their behavior). That’s why the r*etards at uber hq couldn’t even understand this basic expectation of delivery business: timely delivery.
Incredibly, even collapse of existing customer activity doesn’t make uber eats change their ai strategy (even if they could). They continue a disastrous path of ai terror and keep blaming everyone and everything except themselves.
unreachable support for customers + riders + restaurants
random automated ai responses
unpaid salaries
unexplained ai firing people
having to use the national legal system to get proper fair treatment
even bigger uber eats bureaucracy through ai (its impossible to reason with ai agents, they are much smarter and know more: information assymetry)
randomness in everything
false accusations of account sharing
instead of solving real problems: just feed everything you to the ai: making everything worse exponentially
real time id check mayhem
longer waiting times for customers
longer waiting times for restaurants (waiting for a rider)
less available riders
less tips
more complaints about riders by customers
even worse driver app (e.g. battery life)
we get paid less
we do less orders per hrs
we drive more kilometers (but less orders because more waiting and more forced routing)
auto accept (riders cant solve problems, cant work effectively or efficiently)
extreme bureaucracy (everything has to be permited by an ai system).
We are fighting against Uber EATS to do our jobs but the app and the uber platform make it impossible. It actively works to make our jobs harder to do.
Since the introduction of openai agents at uber the platform feels like it is sabotaging us riders, restaurants and especially customers.
Uber Bureaucracy. Uber Customers complaining about Uber Plus Subscription to get a faster delivery: the platform doesn’t prioritize paying customers. The ai system hallucinates routes and riders are forced to take them with auto accept (you cant pick efficient routes anymore since introduction of ai). Customers and restautants blame the riders who get low ratings. The low ratings are used to kick off riders off of the platform. The ai learns that this is a good thing: it never receives feedback from riders: the most important feedback the ai could use to improve.
