Paying less through ai manipulation
Ai can be used to optimize inventives and empower workers to earn more while being more productive. However, that’s not where the openai + uber partnership is heading.
Since the introduction of ai at uber in Netherlands and elsewhere workers report less pay, manipulation by ai prompts, deceptive support, blackbox payslips: and ultimately getting paid far less than before the introduction of ai.
At the same time, customers report lower service levels and also have a hard time reaching support.
But uber itself hides behind bureaucracy and being hard to reach or even impossible to reach. Let the Dutch legal system deal with it: not the company. Blame it all on riders, customers, restaurants, laws and regulations, workers rights, workers protections: its never the fault of ai or uber: its always someone else to blame.